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Ferroli Time Clock Instructions

Filed under: General help — admin @ 5:44 pm

A friend of mine installed a Ferroli boiler at a property he owns and was tearing his hair out, trying to find the Ferroli time clock instructions.

The sales pitch was good: 5 year guarantee, good price, that kind of thing.

What was missed though was that the built-in time clock wasn’t mentioned in the manual. Or even as an afterthought leaflet with the boiler. No instructions, just guesswork…

Setting the Ferroli time clock…

No problem – a quick search on the internet was bound to turn something up we thought.

Hmmm, think again.

Just lots of people with the same problem.

So, after nearly 30 minutes on hold to Ferroli’s premium rate 0871 phone number (fortunately translated by SayNoTo0870 to 01283 714800) he finally got through to technical support.

“Can I download the instructions from your website?” my friend asked?

“No” came the reply.

“But we can email them to you”.

To save you from wasting half an hour of your life on hold, you can download the Ferroli Time Clock instructions from the link below:

Optimax HE Digital Timer instructions

P.S. If this has helped you with your Ferroli time clock, please leave a comment below.



108 Comments »

  1. YOU ARE A LEGEND BEEN LOOKING FOR OURS ON FONE FOR HALF AN OUR RONG NUMBER ECT I WAS SO CLOSE TO RIPPING THE THING OFF THE WALL LOL CHEERS M8

    Comment by WATSON — November 3, 2009 @ 7:27 pm

  2. many thanks for this, cant find my copy anywhere, saved me alot of time, many thanks

    Comment by newman — November 13, 2009 @ 10:24 pm

  3. Thankyou so much! I can’t believe that Ferroli haven’t got this information in the instruction manual!!!

    Comment by Julie — November 18, 2009 @ 7:06 pm

  4. thanks for this, saved me alot of time.

    Comment by Greg — January 12, 2010 @ 8:00 am

  5. Thanks so much! absolutely fantastic!

    Comment by shirley — January 20, 2010 @ 8:02 pm

  6. great, thank you

    Comment by mcmullen — January 21, 2010 @ 3:32 pm

  7. Thank you so much- have been very frustrated searching for this. surely Ferroli should plug this gap..

    Comment by helen — February 14, 2010 @ 3:16 pm

  8. Thank you SO much. Spent hours trying to look for this grrrr!!

    Comment by Sophie — March 17, 2010 @ 11:12 am

  9. Thanks for your help. Why hasn’t Ferroli address this issue of incomplete instructions?

    Comment by Huwie — April 9, 2010 @ 9:23 am

  10. Excellent. Ta for your help. You would think Wickes would have the instructions on their website.

    Comment by Dave — April 26, 2010 @ 2:09 pm

  11. God Bless you my friend. what a load of un-printable frustration and breakdowns I have suffered. Almost lost the plot but thanks

    Comment by Brian — May 11, 2010 @ 3:29 pm

  12. thanks so much, you have saved me time and money, cheers

    Comment by charlotte — July 18, 2010 @ 9:55 am

  13. Many thanks did have the origanal but could not make head nor tail of them these are much clearer again thanks

    Comment by Eddie — August 30, 2010 @ 12:30 pm

  14. many many thanx for this..have been racking my brains trying to work this out…even my cousin who did the instalation for me, didnt know how to program the bloody thing..

    Comment by wonkyfox — August 30, 2010 @ 7:25 pm

  15. Thank you, i have been trying to set the timer for 3 days, just about lost my patience with it.
    Finally heat when we need it.

    Comment by Shaun — September 1, 2010 @ 4:26 pm

  16. What a reflief to find this!

    Thank you so much.

    I have just forked out 2 grand for this thing to be fitted and no-one could tell me how to work it!

    Phew!!!!

    Comment by Ady — September 13, 2010 @ 12:24 pm

  17. you dude – thank you

    Comment by Luke — September 14, 2010 @ 10:38 pm

  18. Thank you. My daughter was going demented trying to get some sense out of the installer and Ferroli. I am sure she will be thrilled when she gets back from holiday to find the pdf file attached to an e-mail from me.

    Comment by John Hunter — September 17, 2010 @ 11:28 am

  19. You are a star! Randomely pressed some buttons and got my new boiler fired up, but these will help immensley. And also saynoto0870 – fantastic! Two great clues in one quick search. Many thanks!

    Comment by Andrew — October 14, 2010 @ 10:52 pm

  20. Brilliant, I was struggling to find any instructions anywhere, then I found you,many thanks.

    Comment by Chris Wood — October 16, 2010 @ 1:55 pm

  21. Thank you so much. I totally agree with you, i thought a quick internet search would have rectified my problems but no!
    People like you give me faith in civilisation again. Good people do exist

    Comment by Miss Ray — October 20, 2010 @ 4:08 pm

  22. You’re a star! I was really about to get rid of the boiler altogether. Thanks a lot! Ina

    Comment by Ina Wiesner — October 23, 2010 @ 4:22 pm

  23. thanks a million – I got this boiler last year, and have misplaced the instructions, so cheers

    Comment by Nina — November 7, 2010 @ 11:12 pm

  24. I’ve never been able to make any sense of the original instructions. They make no sense. Finally I know how to actually programme the boiler I look forward to nice toastie evenings and mornings. Thank you so much!!!

    Comment by sarah — November 8, 2010 @ 6:10 pm

  25. Thank you thank you so much, my house is freesing because i have messed up the time trying to work it out by myself!!

    Comment by Dawn — November 8, 2010 @ 11:08 pm

  26. Thanks so much for your help, I know that NO instructions have come with the boiler, had mine for 3 years been pressing it on and off all the time myself – this WILL help

    Comment by Michelle — November 26, 2010 @ 4:42 pm

  27. Thankyou for saving me any wasted hours looking for these instructions, a great help!!

    Thanks

    Comment by frustrated joe — November 30, 2010 @ 6:21 pm

  28. Thanks so much have had this boiler for 2 years and have been using it by turning the stat up on the wall as couldn’t figure it out. Fab boiler very Hot Hot cheers Gill

    Comment by Gill Jackson — December 3, 2010 @ 8:53 pm

  29. Thanks. You’ve saved me a load of hassle.

    Comment by Davor — December 21, 2010 @ 10:39 pm

  30. Thank you

    Comment by BozVanDam — December 28, 2010 @ 7:16 pm

  31. Thank you!!!!!!!!!!!!

    Comment by Bill — December 29, 2010 @ 8:42 pm

  32. Thank you, thank you. You have saved us from the cold! What a ridiculous company!

    Comment by Jim Hill — January 9, 2011 @ 10:25 pm

  33. Thank you so much. I can’t believe they don’t issue instructions with the boiler!

    Comment by Matt, Liverpool — January 12, 2011 @ 6:04 pm

  34. WOW, thanks a lot. Just what I needed. What a star.

    Comment by Jonathan — January 22, 2011 @ 3:48 pm

  35. Great Work.

    Comment by Jeff — January 29, 2011 @ 1:42 pm

  36. Many thanks…… I have a different model to the one shown but at least I know what the buttons mean and the same prinicples apply. Brilliant

    Comment by crossie — January 31, 2011 @ 8:27 pm

  37. Thanks.
    I had another copy from my installer, but did not have the detail this version gives, espcecially around the Mode button and the graphic this version has.
    I think I may have solved my problem. Here’s hoping.

    Comment by Gerry — February 2, 2011 @ 12:25 pm

  38. Just had this boiler installed and was totally baffled by the programming!! Nothing in the instruction booklet so was driving me insane! So this is brilliant! Thank you so much – I feel so much calmer!!! :-)

    Comment by Debs — February 2, 2011 @ 11:47 pm

  39. You are an absolute star!! Spent ages on the phone being passed around to be finally told that as I was a “consumer” this information was not available to me!!! What?! No customer service what so ever!!!

    Thanks again!!!

    Comment by Andrew — February 3, 2011 @ 1:27 pm

  40. Stupid not giving any instructions, completly baffled so this is realy helpful. 32.Thank you, thank you

    Comment by Phil — February 18, 2011 @ 6:55 pm

  41. Just had this boiler installed and was totally baffled by the programming!! Nothing in the instruction booklet so was driving me insane. Finally I know how to actually programmer the boiler I look forward to nice toasties evenings and mornings. Thank you.

    Comment by Steve — March 3, 2011 @ 3:07 am

  42. thank you so much you have no idea what this information means to me, i have being looking for this for a long time. You saved me so much time
    best wishes for 2011

    Comment by margaret — March 14, 2011 @ 9:57 pm

  43. Our boiler came with the instructions for the clock but we lost the leaflet. Thank you so much!

    Comment by Anne — March 27, 2011 @ 8:57 pm

  44. Thank you so very much. I have been searching for these instructions for what seems like forever.

    Comment by Sharon — March 31, 2011 @ 8:43 pm

  45. Thank you so much for taking the time to make these instructions easily accessible to every one – what a disgrace that Ferroli can’t be bothered to do the same for customers in the first place. Hopefully this means that my 80 year old Dad will no longer have to trek up and down the stairs every time he feels chilly!

    Comment by jan — April 3, 2011 @ 11:40 am

  46. thanks very mutch for the instructions,they are a great help.

    Comment by trevor — April 16, 2011 @ 9:49 am

  47. THank you so much. Just had the boiler installer round and he couldnt work out the timer programming – yes really ! Told me to download the instructions and left.
    Just come off the phone and was dumbfounded by the fact that this instruction manual is not available to download and that you cant get technical help unless you are an engineer.

    Comment by Tony — May 18, 2011 @ 1:56 pm

  48. Lol, thanks a ton. Huge time saver, what an annoyance.

    Comment by eric — May 23, 2011 @ 5:02 pm

  49. Thanks

    Comment by darius — May 27, 2011 @ 4:13 pm

  50. you save my life, Thank you sooooooo much

    Comment by shahbaz — June 7, 2011 @ 8:31 am

  51. At last. Thanks a bunch, just what I was looking for.

    Comment by MGM525 — June 9, 2011 @ 9:17 pm

  52. Well done for doing this – this saved us a lot of time!! :-)

    Comment by Charlie Bikhazi — June 21, 2011 @ 3:38 pm

  53. Yes! Nice one!

    Comment by Nik — July 5, 2011 @ 10:26 am

  54. Thanks a lot. I’ve been looking for this for some time. Very helpful.

    Comment by DeeBee — July 11, 2011 @ 10:39 am

  55. thanks

    Comment by Dminka — August 5, 2011 @ 7:44 pm

  56. Cheers mate, this is an absolute nightmare to try to figure out.

    Comment by Kevin — August 21, 2011 @ 4:25 pm

  57. Will send this link to Ferroli. Perhaps they could re-write their instruction manual? Thanks for doing the woork.

    Comment by David — August 26, 2011 @ 9:43 am

  58. Thanks for the link, saved me a few hours searching for instructions. So much easier to use with them too!!

    Comment by Ian — September 1, 2011 @ 9:44 am

  59. Thank you so much…I’ve spent ages pushing all the buttons trying to work out what it was doing – even the plumber didn’t know! Ferroli need to sort this out!

    Comment by Natasha — September 3, 2011 @ 5:42 pm

  60. THANK YOU THANK YOU THANK YOU!!!!!!!!!!! don’t know why this isn’t at the top pf the search list for F28 timer. daughter moving to student house and we could not figure it out.

    Comment by Jo — September 5, 2011 @ 8:49 am

  61. Thank you ,thank you thank you!!!I though I was stupid ,nice to know its not me,Ferroli need to get there act toghther!!Cheers

    Comment by Elizabeth — September 17, 2011 @ 11:10 am

  62. You’re an absolute star – just moved into a flat with a Ferroli boiler and we were tearing our hair out too.

    Gawd bless the internet

    T

    Comment by Tony — September 17, 2011 @ 3:19 pm

  63. Fantastic – thankyou so much!!

    Comment by paul — September 20, 2011 @ 6:38 pm

  64. Thanks so much for this. Moved into a flat with no manual and have been going crazy trying to set the timer! Found a manual online that doesn’t include this which makes no sense, so thanks for saving my sanity.

    Comment by Lalainne — September 20, 2011 @ 7:35 pm

  65. how do u turn the timers off?

    Comment by omar — September 22, 2011 @ 1:14 pm

  66. Hi Omar

    It’s all in the PDF – look in the Operating Mode section.

    Comment by admin — September 22, 2011 @ 1:24 pm

  67. You ae a star – I have had my boiler for a year and couldn’t programme it for my requirements – a very big thank you – THANK YOU

    Comment by BB — October 11, 2011 @ 4:06 pm

  68. Thanks, I’ve spent many hours trying to work out how the clock works….and I thought I was ok with stuff like this. If I had had hair I would have pulled it out by now anyway.

    Comment by P.Yon — October 20, 2011 @ 8:39 am

  69. Just spent an hour trying to find instructions – thank you so much – I can finally set the timer

    Comment by Caroline — October 20, 2011 @ 9:34 am

  70. Thanks very much had the same problem with ferroli on the phone had my boiler over two months winter setting in now i can wake up to a warm house thanks a million.

    Comment by caron — October 21, 2011 @ 12:08 pm

  71. Thank you so much!!! Ferroli are absolutely useless! Have been regretting buying this boiler since the day I did but at least now I can time the bloody thing.

    Comment by Rosie.B — October 26, 2011 @ 9:57 am

  72. thanks for sharing you are the legend

    Comment by Malik — October 27, 2011 @ 4:39 pm

  73. Top man, great post, nightmare trying to get anything off Ferroli !!! Saved me loads of time, got a happy customer, thanks.

    Comment by AW — October 28, 2011 @ 9:45 pm

  74. Brilliant! The heating had stopped working at my handicapped brother-in-laws flat – and just couldn’t work out what was happening. The manual was useless – and had nothing about the timer. Really appreciate you posting this and letting us get things back up and running. Big thanks. O

    Comment by Phil O'Brien — October 29, 2011 @ 12:56 pm

  75. What a megastar-thank you for sharing this with us all,just like everyone else found the manual useless,good clear instructions from yourself ,once again a massive thanks.PS..I see from your listing that all Ferroli owners have been in the same boat.

    Comment by LAWRENCE — November 1, 2011 @ 11:08 pm

  76. Well done and many thanks. You do have to wonder at Ferolli’s massive indifference, They’ve sold us the boiler so tough.

    Comment by M Fennell — November 8, 2011 @ 4:50 pm

  77. had a f28 installed last year 2 year warranty only applicable if you have the boiler serviced after 12 months otherwise no repair but they will send a service engineer out at £130 call out/hour plus vat plus parts and you cannot get the programmer instructions from ferroli manual.Thanks for instructions and assistance that ferroli would provide but at a price.

    Comment by geoff g — November 11, 2011 @ 3:59 pm

  78. Thank you thank you thank you. Just had a ferroli boiler fitted, and the instructions well might as well have been in Italian! and of course we could not find the programmer information either so fantastic that you have done the job for me. Best wishes :)

    Comment by Sam - Worthing — November 16, 2011 @ 8:05 pm

  79. Great job, thanks for saving us all time… if only the company would learn and put it on their website!

    Thank you!

    Comment by Alex — November 17, 2011 @ 11:30 am

  80. brilliant help. very useful :) )

    Comment by Aamina — November 19, 2011 @ 4:08 pm

  81. Having spent hours trying to work out how to set the timer, I found your web link and downloaded the instruction manual. The clock was set within 10mins (amazing, I only wish i’d found it sooner. Thank You, you have saved me from having more cold mornings.

    Comment by Nicki — November 30, 2011 @ 12:23 pm

  82. simple when you know how!! Thanks for this it’s been a great help, i’ve pressed a fiddled for months Wake up ferroli and put it in the instructions.

    Comment by L.Miles — November 30, 2011 @ 4:55 pm

  83. A year with this boiler and finally it works! i did have instructions but they were very poorly worded. Thanks!!!!!

    Comment by woo — December 4, 2011 @ 9:34 pm

  84. Two years on & they’re still shippping this thing without these instructions – why?

    Thanks for the info.

    Comment by Frank Hull — December 6, 2011 @ 11:16 pm

  85. Thank-you so much for the info, a life-saver what a nightmare system with no instructions. Thanks again

    Comment by Penny — December 7, 2011 @ 5:06 pm

  86. THANKS FOR THE DOCS. BRILLIANT. STILL NO INSTRUCTIONS SENT WITH BOILER.

    Comment by BERT — December 9, 2011 @ 6:22 pm

  87. Brilliant, I have had this boiler for three years and spent hours trying to find this information. Just spent 24 hours with no heating – now its up and running again.Thanks so much!

    Comment by Janet — December 10, 2011 @ 2:58 pm

  88. Thanks a lot. Why we cannot get this information from the Ferroli web site is beyond understanding! Many thanks

    Comment by Mike — December 11, 2011 @ 6:34 pm

  89. you are amazing!!!!

    Comment by ambby — December 15, 2011 @ 12:17 am

  90. Thank you so much, Now I will not be freezing in the morning!

    Comment by Helen — January 13, 2012 @ 12:28 pm

  91. Thanks a lot,has saved a lot of time and hassle.

    Many Thanks

    Comment by Joe — January 24, 2012 @ 8:38 pm

  92. what a top bloke – after trying everywhere to find this document this god of a man has the sense ferroli employees dont have along with no manners , total non after sales service etc etc etc !!!! thanks again .

    Comment by john — January 28, 2012 @ 8:06 pm

  93. Thank you so much – had the boiler for 6 months and couldn’t work out how to work it – so stressful!!!! You are wonderful!!!! Finally got it going!!!

    Comment by Gill — January 29, 2012 @ 4:37 pm

  94. Many thanks for this. We have the (brief) instruction leaflet which came with the boiler and the manual but still found the directions totally mindbending to follow! Your leaflet will help us get to grips properly with this confusing timer control.

    Comment by El and Ian — January 31, 2012 @ 11:48 am

  95. I have just bought Ferroli i could not believe it when the fitter said that i would have to go on line to find out how to use the clock on the boiler, unbelievable thank heavens i found you. Thank you for saving me a load of grief and time and money

    Comment by William — February 4, 2012 @ 9:57 pm

  96. What a star you are! Thank you so much! (How can manufacturers be so stupid??) Best wishes, John

    Comment by John Goodier — February 5, 2012 @ 8:29 pm

  97. Can’t say thanks enough to you’ great job u saved me i really thought i gonna be lost with this boiler’ thanks
    thanks thanks,

    Comment by yogi — February 6, 2012 @ 8:01 pm

  98. Thank you so much!!!

    Comment by David — February 19, 2012 @ 12:09 pm

  99. the clock programme instruction never comes with new boiler when ordered however you saved me lot hassel and time plus money! many many thanks for such information provided on the web page

    Comment by mohammed — February 21, 2012 @ 10:14 pm

  100. thank you needed this badly!!!

    Comment by mathew pyle — February 24, 2012 @ 1:14 pm

  101. Great! thank-you sooo much. I spent ages re-reading the instruction manual thinking i must have missed the part about the clock.
    Your a star!

    Comment by Claire — March 6, 2012 @ 10:04 am

  102. Great job and many, many thanks.

    Comment by Pearse — March 27, 2012 @ 9:52 am

  103. This has been a great help. Many Thanks

    Comment by Ola — March 31, 2012 @ 10:22 am

  104. Absolute legend, thankyou!

    Comment by Kate morris — April 8, 2012 @ 12:30 pm

  105. Thank you, this has been a great help

    Comment by Russ Olding — April 13, 2012 @ 4:16 pm

  106. Thanks – Your right Ferroli dont believe in customer service!!!!

    Comment by Nicola — April 20, 2012 @ 3:52 pm

  107. Total genius -thought I’d find it on internet after searching everywhere – but no!!!Thanks so much.

    Comment by steve — April 22, 2012 @ 4:09 pm

  108. Thanks so much – have been having problems for months and seems we only get it working by chance! Very much appreciated.

    Comment by Karen — April 30, 2012 @ 1:09 pm

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